Methods of Employee Counselling of an HR Professional

Acting as a liaison between the organisation and the employee, a HR professional often have to participate in employee counselling to understand his problem and to find an effective solution together. There are a variety of counselling approaches used depending on the depth of the program.

Here are the types of employee counselling processes used.

• Directive counselling – It a full counselling process which involves listening to an employee’s problem and deciding together with the employee on what should be done and motivating him to do it. This type of counselling does the function of advice, reassurance and communication.

• Non-directive counselling – In this type, the employee is granted the maximum freedom to determine the course of the interview. The process involves skilfully listening and encouraging an employee to explain his problems while also trying to understand them and find appropriate solutions.nncbhhubbnc nnc

• Participative counselling – This counselling establishes a relationship for a cooperative exchange of ideas to solve the problem. The counsellor and the employee both mutually apply their skills, perceptions, perspectives and value to find solutions to a problem.

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