Reverse Marketing
Reverse marketing, as
the term suggests, refers to a marketing concept wherein the customer seeks the
firm for its product/service on their own and not vice-versa. It is usually
done by traditional advertising methods like television ads, print ads in magazines
and through online platforms. Here, companies provide valuable information to
its consumers without asking them to purchase anything.
Reverse marketing is
used by firms to improve their brand image rather than just spreading awareness
about their offerings. This approach is also used in B2B markets and supply
chain management.
One of the most famous
ad campaigns is that of Dove Campaign for Real Beauty launched in 2004. Rather
than advertising the key points of the products the campaign focused on the
natural beauty of women to sell their product. As a result, their sales
skyrocketed above $1 Billion and caused the brand to recreate their brand
around this strategy.
To start off with
reverse marketing, the first step is to conduct an honest assessment of the
company’s current image, the type of customers they want to attract and their
value. It is vital so as to craft the marketing materials in accordance to its
target audience. Once data is collected about their target market understand
what they value and communicate to them about your product/service to close
sales.
A company which is new
to the market is advised to stay away from reverse marketing. As per reports,
established brands are successful with this approach due to their popularity of
products and services.
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