Total Quality Management (TQM)

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Total Quality Management (TQM) is a continuous process of detecting and decreasing/eliminating manufacturing errors, streamlining supply chain management, boosting customer experience, and ensuring that all the staffs of the business are up to speed with their training. It aims in holding all the parties involved in the production process who are accountable for the total quality of the final output.

TQM is a set of management practices that places a strong focus on process measurement and controls as means of constant improvement. While it was originated in the manufacturing sector, its principles can be used in a variety of organizations or industries like manufacturing, banking and finance, and medicine. And TQM techniques can be applied to all departments within the organization as well and ensures that all employees are working toward the goals fixed by the company thereby improving the function in each and every department.

The essential requirements for successful implementation of TQM in a business include commitment, culture, continuous improvement, customer focus and control. A successful TQM implementation requires significant amount of training for its employees involved in this process. Some of the companies who have adopted TQM includes Ford Motor Company, Philips Semiconductor, Motorola and Toyota Mototr Company.

RCBS, Rajagiri business school Kochi one of the top management institutions in the country offering various post-graduation courses such as MBA, IMBA, MHRM, PGDM etc. RCBS, best business schools in Kerala is known for its quality learning and serene environment. Planning to higher education in Kerala, RCBS, b schools in Kerala, is the right choice for you.


For Admissions, visit: https://rcbs.rajagiri.edu/



Location: Kerala, India

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