Smarketing
Smarketing is referred
to the process of integrating sales with marketing processes of a company. Its
objective is focused on the sales and marketing functions to have a common
integrated approach or targets. This process can lead to an annual growth in
revenue of up to 20%, as per a study conducted in 2010.
The objective of
smarketing is to promote a product or service offered by a company to its
potential buyers and also integrates this process with the activities of the
sales department.
Sales and marketing
departments of a firm should be able to meet frequently to agree on a common
terminology and should use data throughout the entire process in sales and
marketing to identify good prospects and to follow up on how well they are
being followed up.
Smarketing works to its
best levels when a business follows closed-loop reporting by tracking its
success with particular prospective customers from the marketing stage through
direct sales efforts.
It is believed that the
term Smarketing began around the year 2000 as a result of improvement in web
browsing capabilities.
The goal of smarketing
is to have measurable goals that are achieved with mutual accountability. For
example, a marketing team might have mutually agreed to hit leads service level
agreement and it’s the duty of the sales team to follow up with a certain
amount of those leads.
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