Critical Success Factor
A management term
linked to an element that is necessary to achieve an organization or project’s
mission is called as Critical Success Factor (CSF). It is also known as the Key
Result Area (KRA) or Key Success Factor (KSF).
CSF is a critical
factor/ activity required for ensuring an organization’s success. CSF term was
initially used in data analysis and business analysis. For example, the
critical success factor for a successful IT project is user involvement.
It should not be
confused with success criteria as they are outcomes of a project or
achievements of an organization that is necessary to consider the project or
organization as a successful one. Success criteria is defined with the
objectives and key performance indicators (KPIs) may be its quantifying unit.
The concept of success
factors for CSF was developed by D Ronald Daniel of McKinsey & Company in
the year 1961. John F Rockart refined this process into critical success
factors during 1979-81. And in 1995, James A Johnson and Michael Friesen
applied this process in many sectors like healthcare.
CSFs relation to key
performance indicators is that its elements are vital for a successful
strategy; it drives the strategy forward, either making or breaking the success
factor of the strategy and so on.
Rajagiri Centre for
Business Studies, a top-rated management institution, business schools in Kerala India. The education at RCBS, B schools in Kerala, goes beyond
academics. Join at RCBS, best MBA colleges in Kochi and have a great career
ahead.
To Know More https://rcbs.rajagiri.edu/
Comments
Post a Comment