Characteristics Of Business Communication
Business communication is
a spiralling process of communication between the sender and receiver which
often does not start at the same level of ability, understanding, behaviour,
etc. External factors like noise, time and culture also have an impact on
communication in the world of business.
The following are the
characteristics of business communication
• Goal-oriented – It has a definite and
practical purpose which is crucial in initiating the process. This purpose is
practical as it changes according to time and needs.
• Pervasive and inevitable – Business
communication is vital socially, psychologically, formally and informally
within or without the organization.
• Dynamic – The methods, means any type of
communication requires changes according to the changing situations in
business.
• Continuous – In business communication when
a predetermined objective is achieved, the communication moves further to another
objective.
• Time-bound – Business communication in an
organization varies with time as every objective, assignment or project has to
be achieved in a specific time period.
• Based on internal and external
organizational activities – Routine work carried out through internal and
external activities like training, meeting, instruction, relationship with
other organizations, government, consumers, etc. are underlying factors for
business communication.
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