Behaviorally Anchored Rating Scales (BARS)




Behaviorally Anchored Rating Scales (BARS) are scales that are used to rate performances. They are normally presented vertically with scale points with a range from five to nine. For example, a five rating for an employee may require them to put in more efforts than an eight rating employee.

This system was developed by Smith and Kendall to provide a better method of rating employees and differs from the standard rating scales in one central aspect i.e., it focuses on behaviours that are determined to be important for completing a task rather than looking at the general employee characteristics like personality or work habits.

BARS are designed in such a way so as to bring the benefits of both qualitative and quantitative data to the employee appraisal process. Though this system is often regarded as a superior performance appraisal method, it may still have drawbacks like unreliability and leniency bias.

BARS is developed through data collected from the Critical Incident Technique (CIT) which compares an individual’s performance against specific examples of behaviour that are linked to numeric ratings from 5 to 9. This sets clear standards for the appraisal of an employee and lets them document human behaviour that has significance in a particular area.

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