Behaviorally Anchored Rating Scales (BARS)
Behaviorally Anchored
Rating Scales (BARS) are scales that are used to rate performances. They are
normally presented vertically with scale points with a range from five to nine.
For example, a five rating for an employee may require them to put in more efforts
than an eight rating employee.
This system was
developed by Smith and Kendall to provide a better method of rating employees
and differs from the standard rating scales in one central aspect i.e., it
focuses on behaviours that are determined to be important for completing a task
rather than looking at the general employee characteristics like personality or
work habits.
BARS are designed in
such a way so as to bring the benefits of both qualitative and quantitative
data to the employee appraisal process. Though this system is often regarded as
a superior performance appraisal method, it may still have drawbacks like
unreliability and leniency bias.
BARS is developed
through data collected from the Critical Incident Technique (CIT) which
compares an individual’s performance against specific examples of behaviour
that are linked to numeric ratings from 5 to 9. This sets clear standards for
the appraisal of an employee and lets them document human behaviour that has
significance in a particular area.
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