Hawthorne Effect
Hawthorne
effect, also known as observer effect, is referred to a type of reaction in
which people modify an aspect of their behaviour in response to their awareness
of being observed.
From
an original research conducted at the Hawthorne Works in Illinois focused on
work structure changes like working hours and break times and was initially
interpreted by Elton Mayo and others. As per the interpretation paying
attention to the needs of all workers would improve productivity. Later on, the
interpretations done by Landsberger showed that the novelty of being research
subjects and the increase in attention to workers from such researches might
lead to certain temporary increases in their productivity. This productivity
gain is linked to a motivational effect due to the interest shown in the
workers and this interpretation was called as the Hawthorne effect.
For
example, if a person who is conducting an experiment were to ask the subject
about the number of times he has heard the word “Stop” in the previous week,
the subject might respond as three or four times. But if the subject is asked
the same question the next week he would probably say that he have heard the
word from several other sources like neighbors, family, mobile, TV, etc.
In
such situations, the outcome of the result does not mean that the instance of
hearing “Stop” suddenly rose from one week to the following week and so on. But
a much more reasonable conclusion is that the subject was paying more attention
to the word in the second week after recognizing the attention he was
receiving.
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